At MaelGizmo, we strive to provide quality tech gadgets and a smooth shopping experience. If you are not fully satisfied with your purchase, please review our returns and refunds policy below.

1. Return Eligibility

We accept returns under the following conditions:

  • The return request is made within 10 days of receiving the item.
  • The item is in its original condition, unused, and with all packaging and accessories included.
  • The product is defective, damaged, or not as described upon delivery.

Non-Returnable Items:

  • Items that show signs of use, damage, or tampering.
  • Accessories, cables, and consumable products unless defective.
  • Items purchased as part of promotional bundles (unless the entire bundle is returned).

2. Return Process

To initiate a return, follow these steps:

  1. Contact Us – Email us at [email protected] with your order details and reason for the return.
  2. Approval & Instructions – If eligible, we will provide return instructions.
  3. Return the Item – Ship the item back as instructed. The return shipping cost is the customer’s responsibility unless the item is defective.

3. Refunds Policy

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  • If approved, refunds will be processed within 7 business days after return approval.
  • Refunds are issued in cash only, as we do not process electronic refunds.
  • Cash refunds will be provided upon return confirmation through our designated process.

4. Exchanges

We offer exchanges for defective or incorrect items. If you need a replacement, contact us at [email protected], and we will guide you through the exchange process.

5. Contact Us

For any questions regarding returns and refunds, reach out to us at:
📧 Email: [email protected]